I run a mobile tire business, and we need an emergency “Video Hotline” that a customer can video call to getTREAD on the getTREAD.com website.
- The CUSTOMER initiates the call by clicking a button on getTREAD website. (18 yr old Susan has a flat tire and Video Calls us for help because she doesn’t know anything about cars and cannot order online easily).
- customer is already panicked, and does NOT want to enter login details, email, name, login, etc.
- getTREAD wants to gain a sale from the customer by having ZERO barrier to enter into the Video Call
Can we have a “generic” account/login which ANY first time customer on the getTREAD.com website can use. (meaning they have no previous getTREAD website login credentials either).
Once the customer calls us, we can do a video walk through on how best to help with the customer’s emergency tire needs