jserra
February 18, 2022, 2:50pm
1
ios 15.3.1
SendBirdCalls (1.9.2):
SendBirdWebRTC (~> 1.4.0)
SendBirdSDK (3.0.238)
SendBirdSyncManager (1.1.41):
SendBirdWebRTC (1.4.0)
Hi,
Our app start crashing at WEBRTC while making video calls.
This is a precompiled framework used on SendBirdCalls correct?
Do you have any reports similar? can you assist ?
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x2b50 objc_release + 16
1 WebRTC 0x5fd1e0 -[RTCMTLVideoView drawInMTKView:] + 191 (RTCMTLVideoView.m:191)
2 MetalKit 0x4694 -[MTKView draw] + 184
3 MetalKit 0x12fa0 -[MTKViewDisplayLinkTarget draw] + 40
4 QuartzCore 0x10378 CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 756
5 QuartzCore 0x16af18 CA::Display::DisplayLink::dispatch_deferred_display_links() + 356
6 UIKitCore 0xe5ae0c __setupUpdateSequence_block_invoke + 216
7 UIKitCore 0x7ddb44 _UIUpdateSequenceRun + 84
8 UIKitCore 0xe5a84c schedulerStepScheduledMainSection + 144
9 UIKitCore 0xe59e3c runloopSourceCallback + 60
10 CoreFoundation 0xbb0d0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
11 CoreFoundation 0xcbd90 __CFRunLoopDoSource0 + 208
12 CoreFoundation 0x6098 __CFRunLoopDoSources0 + 268
13 CoreFoundation 0xb8a4 __CFRunLoopRun + 820
14 CoreFoundation 0x1f468 CFRunLoopRunSpecific + 600
15 GraphicsServices 0x138c GSEventRunModal + 164
16 UIKitCore 0x5195d0 -[UIApplication _run] + 1100
17 UIKitCore 0x297f74 UIApplicationMain + 364
18 libswiftUIKit.dylib 0x30fa0 UIApplicationMain(_:_:_:_:) + 104
19 OurApp 0x790c main + 4340349196 (Feed+Localize.swift:4340349196)
20 ??? 0x104c2daa4 (Missing)
jserra
February 21, 2022, 3:11pm
2
iPhone 12 and iPhone 12 Pro
also iOS 15.2.1
Hi @jserra ,
Welcome to Sendbird Community!
Did you upgrade any of the versions that you provided recently or make any changes to your app?
jserra
February 23, 2022, 3:00pm
4
We’ve updated the pods in early December from
SendBirdCalls (1.7.1):
- SendBirdWebRTC (~> 1.3.0)
to
SendBirdCalls (1.9.2):
- SendBirdWebRTC (~> 1.4.0)
I believe we didn’t changed any code from our side
jserra
February 24, 2022, 2:40pm
5
not sure if its related, might help to understand something, but we also got another crash here
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x51a0 objc_autorelease + 16
1 WebRTC 0x5fcec0 -[RTCMTLVideoView drawInMTKView:] + 140 (RTCMTLVideoView.m:140)
2 MetalKit 0x4694 -[MTKView draw] + 184
3 MetalKit 0x12fa0 -[MTKViewDisplayLinkTarget draw] + 40
4 QuartzCore 0x10d1c CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 756
5 QuartzCore 0x16b8b4 CA::Display::DisplayLink::dispatch_deferred_display_links() + 356
6 UIKitCore 0xe5ab70 __setupUpdateSequence_block_invoke + 216
7 UIKitCore 0x7de5fc _UIUpdateSequenceRun + 84
8 UIKitCore 0xe5a5b0 schedulerStepScheduledMainSection + 144
9 UIKitCore 0xe59ba0 runloopSourceCallback + 60
10 CoreFoundation 0xbb0d0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
11 CoreFoundation 0xcbd90 __CFRunLoopDoSource0 + 208
12 CoreFoundation 0x6098 __CFRunLoopDoSources0 + 268
13 CoreFoundation 0xb8a4 __CFRunLoopRun + 820
14 CoreFoundation 0x1f468 CFRunLoopRunSpecific + 600
15 GraphicsServices 0x138c GSEventRunModal + 164
16 UIKitCore 0x51a088 -[UIApplication _run] + 1100
17 UIKitCore 0x298958 UIApplicationMain + 2092
18 libswiftUIKit.dylib 0x30fa0 UIApplicationMain(_:_:_:_:) + 104
19 Our App 0x790c main + 4377983244 (Feed+Localize.swift:4377983244)
20 ??? 0x100e05aa4 (Missing)
@jserra , Sorry for the late response.
I’ve reported this issue to our engineering team.
Once I get any feedback from them, I will let you know.
1 Like
jserra
March 1, 2022, 10:41am
7
Any update on this issue? we are getting some bad reviews due these crashes
Hello! Any update on this?
@jserra @PauloFonseca ,
Our team is still investigating this issue. I will check this out with the team again.
@PauloFonseca , I’ve got your support ticket and will report it to our team as well.
1 Like
iOS SDK 1.9.3 and WebRTC SDK 1.5.0 have been released.
Updated to 1.9.3 and 1.5.0 and got this crash:
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x3110 objc_release + 16
1 WebRTC 0xe4a50 RTCFileName + 15296
2 MetalKit 0x46fc -[MTKView draw] + 184
3 MetalKit 0x12fb8 -[MTKViewDisplayLinkTarget draw] + 40
4 QuartzCore 0x10324 CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 748
5 QuartzCore 0x16b174 CA::Display::DisplayLink::dispatch_deferred_display_links() + 348
6 UIKitCore 0xe5e254 __setupUpdateSequence_block_invoke + 216
7 UIKitCore 0x7d8084 _UIUpdateSequenceRun + 84
8 UIKitCore 0xe5dcb0 schedulerStepScheduledMainSection + 144
9 UIKitCore 0xe5d478 runloopSourceCallback + 92
10 CoreFoundation 0xbbf04 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 28
11 CoreFoundation 0xccc90 __CFRunLoopDoSource0 + 208
12 CoreFoundation 0x6184 __CFRunLoopDoSources0 + 268
13 CoreFoundation 0xbb4c __CFRunLoopRun + 828
14 CoreFoundation 0x1f6b8 CFRunLoopRunSpecific + 600
15 GraphicsServices 0x1374 GSEventRunModal + 164
16 UIKitCore 0x513e88 -[UIApplication _run] + 1100
17 UIKitCore 0x2955ec UIApplicationMain + 364
18 Runner 0x6f5c main + 6 (AppDelegate.swift:6)
19 ??? 0x1013edce4 (Missing)
1.7.1 with 1.3.0 is the last version that seems to work without crashing for us.
@Miyoung_Han
The crash on 1.9.3 and 1.5.0 happened during call at about 19 minutes after starting call on.
Hi @asaarnak ,
Thank you for letting me know.
I will add this info to the internal report in order to investigate furthermore and keep you updated on the support ticket.
Hello,
Any update on this issue?
Now we’ve this crash, that seems to be related (iOS SDK 1.9.4):
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x3180 objc_release + 16
1 libobjc.A.dylib 0x7b14 AutoreleasePoolPage::releaseUntil(objc_object**) + 196
2 libobjc.A.dylib 0x3e54 objc_autoreleasePoolPop + 212
3 MetalKit 0x12fb8 -[MTKViewDisplayLinkTarget draw] + 40
4 QuartzCore 0x10840 CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 748
5 QuartzCore 0x16c834 CA::Display::DisplayLink::dispatch_deferred_display_links() + 348
6 UIKitCore 0x7d8d5c _UIUpdateSequenceRun + 84
7 UIKitCore 0xe5fedc schedulerStepScheduledMainSection + 144
8 UIKitCore 0xe5f6a4 runloopSourceCallback + 92
9 CoreFoundation 0xbb414 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
10 CoreFoundation 0xcc1a0 __CFRunLoopDoSource0 + 208
11 CoreFoundation 0x5694 __CFRunLoopDoSources0 + 268
12 CoreFoundation 0xb05c __CFRunLoopRun + 828
13 CoreFoundation 0x1ebc8 CFRunLoopRunSpecific + 600
14 GraphicsServices 0x1374 GSEventRunModal + 164
15 UIKitCore 0x514b58 -[UIApplication _run] + 1100
16 UIKitCore 0x296090 UIApplicationMain + 364
17 libswiftUIKit.dylib 0x30ecc UIApplicationMain(_:_:_:_:) + 104
18 OurApp 0x7538 main + 4344476984 (Feed+Localize.swift:4344476984)
19 ??? 0x105479da4 (Missing)
Thank you!
MACAKM
October 12, 2022, 2:31am
15
call sdk : 1.9.4
webrtc : 1.5.0
I faced the same problem. Any updates?
mininny
October 18, 2022, 5:01pm
16
Hi all,
Calls SDK 1.9.6 is released with the fix for this issue. Please get back to us if the problem persists after updating the SDK.
Thank you
1 Like