Empty file after image upload successfully

Hi All,
I’m making a chat app with React-native(0.63.4), sendbird(3.0.153), and react-native-image-picker(3.6.0).

I get the empty files after upload image file successfully.

I succeeded to upload image by sendFileMessage on “LG Q9 one”, and I can see the image inside the chat and even dashboard.

But, when I uploaded the image from library or camera from “Galaxy S8+”, the images are not showing.
Actually, sending message was successful, but the files are empty and images are not showing.
I checked the image from image library or camera by preview, but the image was fine.
The files on dashboard it failed to show.

Then what is the problem?? Is the filesize limit? But sending file message succeeded.
I cannot approach the fileserver, so I couldn’t check the uploaded file itself :sweat_smile:.

Could you help me?

Just in case, I leave the file urls, and dashboard screenshot.

https://sendbird-us-3.s3.amazonaws.com/9B160D71-8186-42DE-B5B5-FC8DB62B76CC/upload/e/f1c793debdf842139f26c5b983e4428a.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Expires=599&X-Amz-Credential=AKIAVWIILT34YQOAPJP2%2F20210716%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-SignedHeaders=host&X-Amz-Date=20210716T150545Z&X-Amz-Signature=b944dbad875883a99187dc8cc8283f97034e519f9a23a78e86ec6711fc3f49d6

https://sendbird-us-3.s3.amazonaws.com/9B160D71-8186-42DE-B5B5-FC8DB62B76CC/upload/e/11a5fac862604e0589244b262a05a536.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Expires=599&X-Amz-Credential=AKIAVWIILT34YQOAPJP2%2F20210716%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-SignedHeaders=host&X-Amz-Date=20210716T150545Z&X-Amz-Signature=017e61b1e4812514084ed1fcb31fa58f63a94db1b4a01946576044585dfa5428

Hi @seobew

Are these the URL you are receiving from the SDK? Can you double check please by querying you messages as mentioned here: Group channel | Chat JavaScript SDK | Sendbird Docs

Yeah I printed log, and I can check the urls from dashboard in network tab of chrome dev tools.

Also I checked that I’m querying some differently, but fetches correct messages.

Check the URLs from your first message. Valid ones for Sendbird are https://file-XX-X.sendbird.com/YOUR-FILE.EXT?auth=XXX and nothing else.

Oh sorry the urls inside my first message was wrong.

here is the real ones. Only some images are shown.

[Sat Jul 17 2021 24:52:01.284]  LOG      message url :  https://file-us-3.sendbird.com/bd3c14a901374aeb9825c6a343246c77.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.304]  LOG      message url :  https://file-us-3.sendbird.com/0c8693cc0f784a79b6ce641c72c74406.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.317]  LOG      message url :  https://file-us-3.sendbird.com/77e638efa56e4e48aef2ecd77e148589.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.330]  LOG      message url :  https://file-us-3.sendbird.com/114e5e20eb7a4581b8d449fea1245fa9.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.341]  LOG      message url :  https://file-us-3.sendbird.com/c1b6b9ae6d9d4cf8b9f0af555a268948.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.356]  LOG      message url :  https://file-us-3.sendbird.com/db1200ca300a4e08994c6043a4e8bb06.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.411]  LOG      message url :  https://file-us-3.sendbird.com/59e453caa0824f729020f963c99abdaa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.424]  LOG      message url :  https://file-us-3.sendbird.com/a0e25f48e7f1412f94197fb69cc299cd.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.436]  LOG      message url :  https://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.448]  LOG      message url :  https://file-us-3.sendbird.com/f256c7d61fba4a74a0419c47e506808d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.457]  LOG      message url :  https://file-us-3.sendbird.com/64da0675f5c242e1a402ab30804e6bcb.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.467]  LOG      message url :  https://file-us-3.sendbird.com/874bd084e89545b481e567e85acd55d2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.476]  LOG      message url :  https://file-us-3.sendbird.com/b535740485e5427bb8cd35de23b40bc7.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.484]  LOG      message url :  https://file-us-3.sendbird.com/15614eb6690a4b598ce2299fe08bce95.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.492]  LOG      message url :  https://file-us-3.sendbird.com/aba75c15f9284ac08d533c6d77d16bfa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.500]  LOG      message url :  https://file-us-3.sendbird.com/c9d462fb51f346a580ea1361212150ee.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.507]  LOG      message url :  https://file-us-3.sendbird.com/16d404c9ef7748078149d74bd4b9fe4d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.514]  LOG      message url :  https://file-us-3.sendbird.com/1a62ea6985984c959f1033175a2c3d8b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.521]  LOG      message url :  https://file-us-3.sendbird.com/5a13531bb0444a2a86d1bce1721a6ed2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.527]  LOG      message url :  https://file-us-3.sendbird.com/6359afc8b48d4b4a95b11c5a00cee268.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.533]  LOG      message url :  https://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.539]  LOG      message url :  https://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.545]  LOG      message url :  https://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.576]  LOG      message url :  https://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.581]  LOG      message url :  https://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.588]  LOG      message url :  https://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.596]  LOG      message url :  https://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ

Oh sorry the urls in first message were wrong. Mistake…
Below ones are real one. Only some links are able to show correctly.

[Sat Jul 17 2021 24:52:01.284]  LOG      message url :  https://file-us-3.sendbird.com/bd3c14a901374aeb9825c6a343246c77.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.304]  LOG      message url :  https://file-us-3.sendbird.com/0c8693cc0f784a79b6ce641c72c74406.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.317]  LOG      message url :  https://file-us-3.sendbird.com/77e638efa56e4e48aef2ecd77e148589.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.330]  LOG      message url :  https://file-us-3.sendbird.com/114e5e20eb7a4581b8d449fea1245fa9.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.341]  LOG      message url :  https://file-us-3.sendbird.com/c1b6b9ae6d9d4cf8b9f0af555a268948.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.356]  LOG      message url :  https://file-us-3.sendbird.com/db1200ca300a4e08994c6043a4e8bb06.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.411]  LOG      message url :  https://file-us-3.sendbird.com/59e453caa0824f729020f963c99abdaa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.424]  LOG      message url :  https://file-us-3.sendbird.com/a0e25f48e7f1412f94197fb69cc299cd.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.436]  LOG      message url :  https://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.448]  LOG      message url :  https://file-us-3.sendbird.com/f256c7d61fba4a74a0419c47e506808d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.457]  LOG      message url :  https://file-us-3.sendbird.com/64da0675f5c242e1a402ab30804e6bcb.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.467]  LOG      message url :  https://file-us-3.sendbird.com/874bd084e89545b481e567e85acd55d2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.476]  LOG      message url :  https://file-us-3.sendbird.com/b535740485e5427bb8cd35de23b40bc7.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.484]  LOG      message url :  https://file-us-3.sendbird.com/15614eb6690a4b598ce2299fe08bce95.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.492]  LOG      message url :  https://file-us-3.sendbird.com/aba75c15f9284ac08d533c6d77d16bfa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.500]  LOG      message url :  https://file-us-3.sendbird.com/c9d462fb51f346a580ea1361212150ee.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.507]  LOG      message url :  https://file-us-3.sendbird.com/16d404c9ef7748078149d74bd4b9fe4d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.514]  LOG      message url :  https://file-us-3.sendbird.com/1a62ea6985984c959f1033175a2c3d8b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.521]  LOG      message url :  https://file-us-3.sendbird.com/5a13531bb0444a2a86d1bce1721a6ed2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.527]  LOG      message url :  https://file-us-3.sendbird.com/6359afc8b48d4b4a95b11c5a00cee268.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.533]  LOG      message url :  https://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.539]  LOG      message url :  https://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.545]  LOG      message url :  https://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.576]  LOG      message url :  https://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.581]  LOG      message url :  https://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.588]  LOG      message url :  https://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.596]  LOG      message url :  https://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ

Sorry, The urls in first message was wrong. My mistake.
Below are real ones.

[Sat Jul 17 2021 24:52:01.284] LOG message url : https://file-us-3.sendbird.com/bd3c14a901374aeb9825c6a343246c77.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.304] LOG message url : https://file-us-3.sendbird.com/0c8693cc0f784a79b6ce641c72c74406.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ

Sorry, the urls inside first message was wrong… my mistake
Below are real ones. Only some images are showable, and others are empty…

P.S. I wanted to share the link itself, but this board block the empty image file links. So I added “-” btw “h” and “ttps”.

[Sat Jul 17 2021 24:52:01.284] LOG message url : h-ttps://file-us-3.sendbird.com/bd3c14a901374aeb9825c6a343246c77.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.304] LOG message url : h-ttps://file-us-3.sendbird.com/0c8693cc0f784a79b6ce641c72c74406.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.317] LOG message url : h-ttps://file-us-3.sendbird.com/77e638efa56e4e48aef2ecd77e148589.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.330] LOG message url : h-ttps://file-us-3.sendbird.com/114e5e20eb7a4581b8d449fea1245fa9.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.341] LOG message url : h-ttps://file-us-3.sendbird.com/c1b6b9ae6d9d4cf8b9f0af555a268948.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.356] LOG message url : h-ttps://file-us-3.sendbird.com/db1200ca300a4e08994c6043a4e8bb06.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.411] LOG message url : h-ttps://file-us-3.sendbird.com/59e453caa0824f729020f963c99abdaa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.424] LOG message url : h-ttps://file-us-3.sendbird.com/a0e25f48e7f1412f94197fb69cc299cd.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.436] LOG message url : h-ttps://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.448] LOG message url : h-ttps://file-us-3.sendbird.com/f256c7d61fba4a74a0419c47e506808d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.457] LOG message url : h-ttps://file-us-3.sendbird.com/64da0675f5c242e1a402ab30804e6bcb.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.467] LOG message url : h-ttps://file-us-3.sendbird.com/874bd084e89545b481e567e85acd55d2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.476] LOG message url : h-ttps://file-us-3.sendbird.com/b535740485e5427bb8cd35de23b40bc7.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.484] LOG message url : h-ttps://file-us-3.sendbird.com/15614eb6690a4b598ce2299fe08bce95.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.492] LOG message url : h-ttps://file-us-3.sendbird.com/aba75c15f9284ac08d533c6d77d16bfa.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.500] LOG message url : h-ttps://file-us-3.sendbird.com/c9d462fb51f346a580ea1361212150ee.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.507] LOG message url : h-ttps://file-us-3.sendbird.com/16d404c9ef7748078149d74bd4b9fe4d.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.514] LOG message url : h-ttps://file-us-3.sendbird.com/1a62ea6985984c959f1033175a2c3d8b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.521] LOG message url : h-ttps://file-us-3.sendbird.com/5a13531bb0444a2a86d1bce1721a6ed2.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.527] LOG message url : h-ttps://file-us-3.sendbird.com/6359afc8b48d4b4a95b11c5a00cee268.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.533] LOG message url : h-ttps://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.539] LOG message url : h-ttps://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.545] LOG message url : h-ttps://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.576] LOG message url : h-ttps://file-us-3.sendbird.com/fa10517e9a954ce7b571d38f6819906b.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.581] LOG message url : h-ttps://file-us-3.sendbird.com/84378d5b2dbf4f76a0495eb60bf4c3e4.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.588] LOG message url : h-ttps://file-us-3.sendbird.com/cc04dc231e2146508a0b713578a8245c.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ
[Sat Jul 17 2021 24:52:01.596] LOG message url : h-ttps://file-us-3.sendbird.com/2d0c51266b714aada97118b78ae86634.jpg?auth=_F7i7yTh-ILrvyVDwYXfGcepOGwtiyIEdkbkrPZh-q-3sM9eVnnauE5HV6xxw7TzPsRxTPFAtlOYFCkBbYfGHQ

Sorry, the urls in the first message was wrong. my mistake.

I wanted to share the text link but somehow I couldn’t post message (I think because of empty image urls…).

Below are the real links from console log.

Just checked one of the files in our disk and files are uploading with 0 bytes. For example “f1c793debdf842139f26c5b983e4428a.jpg”

Hmm but the sending file message api gave me “null” error.
And image itself also valid so that I can preview the image on screen.

How can these happens?? any suggestions??

Succeeded files are sent from “LG Q9 one”, correct?

The problem is from the camera of a “Galaxy S8+”?
Can you please check if this logic is correct? I mean, that you are actually receiving the file (maybe print the file information before sending to Sendbird).

Yeah that’s correct.

File size could be a problem if you go beyond 25MB

Yeah I checked that already but not exceeded 25mb.