Push notifications do not pop up in background mode

Sendbird Chat API/SDK JavaScript
1

Hello
How can i add field ‘notification’ or ‘priority’ when sendbird sends ‘received new message’ notification?
Implemented push notifications several times and all worked fine, from my backend also works as expected.

According to the react-native-firebase docs Cloud Messaging | React Native Firebase, we need ‘priority: high’ or ‘notification’ field, to see popup notification.

that how it comes now, missing both required fields

{
    data: {
      message: 'Test message sent at 18:46:08 on 11-10-2021',
      sendbird:
        '{"sqs_ts":1636562768817,"custom_type":"","channel":{"channel_unread_message_count":11,"custom_type":"","name":"Push Notification Tester","channel_url":"pushtesttoold08c6d852c09588b5d3e4497ac2d7536"},"created_at":1636562768755,"message_id":1573224352,"message":"Test message sent at 18:46:08 on 11-10-2021","type":"ADMM","unread_message_count":15,"push_title":null,"audience_type":"only","push_sound":"default","translations":{},"recipient":{"name":"Larry Morgan","push_template":"default","id":"114dba88-80dc-4827-93a1-34b16e8f42e5"},"files":[],"category":"messaging:offline_notification","channel_type":"group_messaging","mentioned_users":[],"app_id":"F7678905-EEA2-408E-94BE-98418116BF94"}',
    },
    from: '842195359472',
    messageId: '0:1636562768937813%a8047b4ff9fd7ecd',
    sentTime: 1636562768922,
    ttl: 2419200,
  };
1 Like
2

Hey @Stanislav_Sidorov,

Let me connect with our Engineering team on this topic to better understand what is happening here.

3

Hey @Tyler, thank you for helping, I would appreciate any information you may give

4

Hello, if you are using react-native-push-notification you can set the priority field when calling PushNotification.configure and on the onNotification callback like below:

import PushNotification from 'react-native-push-notification';

PushNotification.configure({
      onRegister: async function (token) {
        SendBirdCall.registerPushToken(token.token, "<TOKEN TYPE>")
          .then(() => console.log('token is registered.'))
          .catch((e) => console.error(`token is not registered. Error: ${e}`));
      },

      onNotification: function (notification) {
        if (isSBNotification(notification)) {
          PushNotification.localNotification({
            priority: 'high',
            // ...
        }
      }
5

hello, thanks, but we are using react-native-firebase/messaging
and notification field is missing anyway

Screenshot 2021-11-18 at 19.02.06
Screenshot 2021-11-18 at 19.02.061588×594 151 KB

6

No problem, thanks for the update.
While I am looking into react-native-firebase/messaging, can you share the Android version of the device you are testing on?

7

android v10
iphone 6s v15
iphone XR v14.7.1

8

@Stanislav_Sidorov did you found any solution?