@Dmytro
This is Eric from solutions engineering team.
I would like to understand your use case better.
Could you share some example service (application/website) that provide the same experience you are trying to build in your system? (Screenshot or video would be the best)
If you don’t want to reveal your use case, you can send us a support cast via dashboard webform (https://dashboard.sendbird.com/settings/contact_us)