Unable to delete users with mobile number

I am facing issues in deleting users from sendbird. We have one user with mobile number +787878789.
When deleting the user, with below URL , the user is not deleted from sendbird.
I have used below endpoint for deleting users.
url : https://api-{application_id}.sendbird.com/v3/users/+787878789

And I am getting below error in Response

error : {
“message”: ““User” not found.”,
“code”: 400201,
“error”: true
Any assistance would be appreciated.

Would you try endpoint with url encoded user name?

@Woo Thanks, for your immediate response.

Yes, I have already tried with encoded username but still receiving same error in response.


Could you DM me your application_id? I’ll happily take a look at this behavior for you.

Hello @Tyler,

Thanks a lot for you response.

I have DM you all the required credentials for your need.
Please let me know if I can be of any help to you.