Videocall window not visible in Firefox

Sendbird Voice/Video Calls JavaScript
1

Hi,

Am using sendbirdcall.js.

its working in perfectly in google chrome browser. But in firefox the video is not showing. its showing as blank black. any compatibility issue or any setting issues with firefox?

2

I was able to run my Javascript demo without any special settings for Firefox… A couple of things to mention that may help:

  1. Remember to set video and audio enabled (if you only set audio, video should appear black)
        callOption: {
            localMediaView: document.getElementById('...'),
            remoteMediaView: document.getElementById('...'),
            videoEnabled: true,
            audioEnabled: true
        }
  1. Firefox asks for “Remember this configuration” when asking to allow camera and mic. If you don’t tick this, it keeps asking and blocking.