Webhook message ordering


Hi, sendbird, our team are investigating on how to integrate sendbird with our system and further more with Front.

our rudimentary thought like this:

  • use UIKit in client side allow our users to send message to a group-channel
  • our server will listen to channel message using webhook
  • our server will pass message over to front.com
  • our colleagues will send message in front using front.com’s custom channel
  • our server will listen to front’s wehook
  • our server will pass over the message to sendbird using platformAPI

So, my question is:

  • Does sendbird webhook calls happen concurrently or senquentially?
  • Does sendbird webhook garantee the order of the messages? at least within a channel(thread/group)

Thank you

Hello @Tom_Yuan

Thank you for your interest in integrating Sendbird with your system and Front. Regarding your questions, Sendbird webhook calls happen sequentially, and we guarantee the order of messages within a channel or group. If you have any further questions or concerns, please don’t hesitate to ask. We’re here to help!