We recently started using the Sendbird UI Kit (JS / React variant). The out-of-the-box experience is great and offers quite an extensive chat application. Just as advertised
However, our app requires additional functionality not available out-of-the-box in the UIKit. The feature is as follows: the option to create channel ‘folders’ and a feature to drag channels from the channel list into these ‘folders’. These folders are collapsible, expandable.
The UiKit offers a component, ChannelList. Is there a way to expand this component to provide the above functionality, or would you recommend using the Chat API and build something similar to ChannelList yourself from scratch? Simple extensions / changes to ChannelList seem easy enough. However, features that really require changes to the internal structure, like the described ‘folder’ system, prove difficult, at least at first glance.
We have more ‘custom’ features planned. I’ll give another example:
- A ‘poll’ feature: a chat message that initially offers options, and after a click shows the poll results.
I guess we formulate the question more generally: if you need to stray far from what is offered out-of-the-box by the UIKit with ‘complex’ custom features, would you recommend skipping the UIKit all together? Or use the UIKit ‘partially’?
Thanks in advance.