If I create a ticket from the backend (using REST API), the user can’t retrieve his ticket, because they didn’t sent any first message.
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| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Tickets endpoint return ticket that does not exists | 3 | 1797 | February 22, 2022 | |
| Unable to send first message after ticket creation | 1 | 1124 | August 11, 2022 | |
| Created Tickets but Unable to see in the UI | 0 | 20 | September 12, 2025 | |
| Created ticket is not visible on sendbird dashboard | 0 | 54 | July 23, 2024 | |
| Post messages in ticket's conversations with Sendbird Desk API | 3 | 878 | September 15, 2025 |
