Tickets endpoint return ticket that does not exists


I have a weird issue with the ‘/platform/v1/tickets?sendbird_id=’ endpoint using the userid filter.
When I retrieve a list of the user’s tickets I get a ticket that doesn’t exist!
When I try to post a message to this ticket I get the following:

message:’“Channel” not found.’

How can this happen?


Sorry to see this happening @simonb
Can you please send me a private message with your Sendbird application ID and the ticket with the conflict please? Thanks!

Same issue here. Same endpoint and usage.

It happens with multiple tickets.
It does not shows on dashboard either.

Moving to private messaging for asking application ID and test.