|
Don't require Desk Bot reply
|
|
2
|
568
|
August 14, 2026
|
|
Delay when fetching ticket messages using the API
|
|
0
|
1017
|
July 11, 2025
|
|
SYSTEM_MESSAGE_TICKET_GROUP_TRANSFERRED_BY_AGENT leaks too much internal info on its payload
|
|
0
|
263
|
August 27, 2024
|
|
How to validate Desk Iframe Sidebar html_key
|
|
0
|
211
|
July 24, 2024
|
|
Desk Dashboard doesn't show multiple files in a message
|
|
0
|
158
|
July 17, 2024
|
|
Wrong documentation for TICKET.STATUS.UPDATED
|
|
2
|
290
|
July 9, 2024
|
|
Unable to send invite to user who previously deleted their account
|
|
3
|
429
|
June 21, 2024
|
|
List of tickets not getting
|
|
2
|
266
|
May 30, 2024
|
|
Reopen desk ticket when a user replies in a closed ticket
|
|
4
|
649
|
April 2, 2024
|
|
Some of our desk agents have an issue while typing in the text field
|
|
0
|
652
|
December 7, 2023
|
|
Sendbird desk doesn't automatically show new replies in tickets from users
|
|
1
|
975
|
November 24, 2023
|
|
Setting tag when creating Tickets
|
|
5
|
2473
|
November 6, 2023
|
|
Get notified when agent status is changed
|
|
4
|
830
|
September 18, 2023
|
|
How to change Ticket status?
|
|
1
|
1083
|
August 31, 2023
|
|
Messages with URL links sent by agent is not appearing in chat thread
|
|
1
|
513
|
August 28, 2023
|
|
Message does not appear after reconnect
|
|
1
|
948
|
July 7, 2023
|
|
Sendbird dashboard does not display desk ticket created via API
|
|
3
|
1303
|
June 13, 2023
|
|
Query list ticket error 500
|
|
4
|
1140
|
June 13, 2023
|
|
Where can I retrieve CSAT data (number of stars/comments given by users)
|
|
1
|
1147
|
May 24, 2023
|
|
How long does Sendbird Desk keep ticket thread data?
|
|
1
|
1008
|
May 9, 2023
|
|
Auto-routing of tickets to agents not working
|
|
4
|
1175
|
March 17, 2023
|
|
How can I find the pricing plan for Sendbird Desk?
|
|
0
|
1269
|
December 26, 2022
|
|
Desk Suddenly Not Activated & Functional ‼️
|
|
2
|
1231
|
October 25, 2022
|
|
Desk Triggers Welcome message how to bind end user name?
|
|
0
|
1232
|
September 27, 2022
|
|
Unable to send first message after ticket creation
|
|
1
|
1145
|
August 11, 2022
|
|
Change Ticket Subject
|
|
0
|
1224
|
July 11, 2022
|
|
Get list of deleted messages in a Group Channel
|
|
3
|
2007
|
March 26, 2022
|
|
SendBird Desk v1.0.19 not compatible with SendBird v3.1.0 to v3.1.4 inclusively
|
|
1
|
1724
|
February 3, 2022
|
|
How can I modify the retrieved ticket count of getOpenedList and getClosedList?
|
|
1
|
1745
|
January 7, 2022
|
|
Sendbird Desk notify agent
|
|
2
|
2040
|
September 24, 2021
|
