[Problem/Question]
When we try to load a page that has the js SDK on a group channel, the endpoint returns error without a descriptive error message
[SDK Version]
4.17.1
[Frequency]
been happening for past 17hrs
[Current impact]
None of our users are able to chat ATM
Hi @Daniel_Ukwu,
This request is a test request made by the SDK to check that the client device can access the Sendbird server. It is not an actual error message, just a dummy request.
In your network request, it appears there could be another error occurring with request 236.
I’ve replied to your original support case. Please follow up with me on that email thread with the requested information.
alright, i’ll follow up there
