Need more details and what is the data for Specify the number of next messages to include in chat export option in dashboard. Any document to refer these information
Hello @Deepa_Test,
When filtering messages in an export by user Id’s using the From the following sender IDs parameter on the Dashboard, the Specify the number of next messages to include parameter determines how many immediately preceding or succeeding messages from other non-included users to be included in the export.
That parameter is referring to the neighboring_message_limit parameter from the Platform API seen here, Register and schedule a data export | Chat Platform API | Sendbird Docs
For example if you have a channel with the following messages:
UserB: Is there anyone here?
UserA: Hello!
UserB: Hi, How are you?
UserC: Hi everyone!
If you export messages for just UserA and set Specify the number of next messages to include to 0, then only UserA’s messages will be included in the export. If it is set to 1 then first 4 messages with be exported. If it is set to 2, then all 5 messages will be included in the export.
However when testing this feature it appears there is a bug within the Sendbird Dashboard Data Export causing this parameter to be ignored. It still works as intended when using the Platform API to begin the export, just not from the Dashboard. I have created a issue on our end to get this fixed within the dashboard.
