Open channel with dynamic partitioning
We’re proud to announce that we’re relaunching Open channel with dynamic partitioning for hosting large scale public chats. The new Sendbird Chat Open channel with dynamic partitioning can host up to 20,000 members in public chats. If customers choose a dedicated server, the new Open channel can host up to 60,000 members in public chats.
To ensure that the experience remains pleasant for users and is handled reliably at high scale we have built dynamic partitioning into open channels. Dynamic partitioning splits a large open channel into smaller sub-channels so it is easier to manage user engagement of the front end and chat load on the backend.
Open channel supports moderation features to ensure that conversations adhere to your brand standards. Features such as ban user, mute user, spam flood protection, profanity filters, domain filters, regex filters, share media, smart throttling come out of the box in the open channel.
Open channel with dynamic partitioning is available in all plans. Give it a try today!
Sendbird is excited to announce Message Search for Sendbird Chat, another table stakes feature that users have come to expect in their in-app chat experiences.
Users send hundreds of messages everyday in many channels. Sometimes it’s difficult to keep track of all the conversations - a user might feel the need to come back to a message to seek important information from conversation history, or start a new conversation from an old exchange, or sometimes just reflect on a conversation and so on. There are many ways in which message search can be actioned but the advantages remain the same - improve user experience, and increase user engagement in your app.
With Message Search for Sendbird Chat, developers can build message search experiences in in-app chat. Developers can build capabilities for users to search for messages from within the channel, as well as from outside the channel from the channel list view. Users can search across any conversation they are a part of. For now message search is limited to searching for text in message text, and not message metadata or filenames.
Message search is available in all plans. Give it a try today!
IP Whitelisting is an extra layer of security to keep your chat application secure. IP Whitelisting lets you create a list of whitelisted IPs in the Sendbird Chat dashboard, from which REST API calls can be made to the Sendbird Chat Platform API. Only servers residing on these whitelisted IPs have the privilege to make calls to the Sendbird Chat Platform API - thereby creating an extra layer of security for your application and organization even in case your API key were to be compromised.
IP Whitelisting has tremendous use for businesses which have a stringent requirement around security and who want to manage chat securely from the server side.