SDK not generating thumbnails for video

Sendbird Chat API/SDK iOS
1

Hello,

We’re using SendBirdSDK version 3.0.218 and SendBirdSyncManager 1.1.36. SendBirdSDK is not generating thumbnails for video, but it works for images/photos.

let fileMessageParams = SBDFileMessageParams(file: videoFileData)!
fileMessageParams.fileName = videoName
fileMessageParams.mimeType = mimeType
fileMessageParams.fileSize = UInt(videoFileData.count)
fileMessageParams.thumbnailSizes = [SBDThumbnailSize.make(withMaxWidth: 320.0, maxHeight: 320.0)]
fileMessageParams.data = nil
fileMessageParams.customType = nil

Can you help me with this?

Thank you,
Paulo

2

@PauloFonseca,

Welcome to the Sendbird Community. I’ve moved your post into its own topic as its not directly related to the topic you posted on.

3

The thumbnails are working now.

Thank you

4

Hey i was getting the same problem can you help me with this I have faced the same problem where the images thumbnail are being generated but when I send video I was not able to get one
const fileObject = {
uri: asset.uri,
name: asset.fileName,
type: asset.type,
};
channel.sendFileMessage({file: fileObject});
this is how I send images and video