We are trying to send interactive forms to users from the desk. We would like the form to be available to agents as a quick reply. We are having trouble finding the documentation on implementing the trigger message that sends the form. If you could point us in the right direction or provide us some help, it would be appreciated. Thanks.
@Bob I think one of my colleagues might have answered a similar question via our internal ticketing system. I not, I’ve attached a document relating to interactive card implementation. Please scroll to the bottom where there is a description of a potential flow using Desk.