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Delay when fetching ticket messages using the API
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0
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24
|
July 11, 2025
|
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SYSTEM_MESSAGE_TICKET_GROUP_TRANSFERRED_BY_AGENT leaks too much internal info on its payload
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0
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67
|
August 27, 2024
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How to validate Desk Iframe Sidebar html_key
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0
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41
|
July 24, 2024
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Desk Dashboard doesn't show multiple files in a message
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0
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45
|
July 17, 2024
|
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Don't require Desk Bot reply
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1
|
51
|
July 16, 2024
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Wrong documentation for TICKET.STATUS.UPDATED
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2
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47
|
July 9, 2024
|
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Unable to send invite to user who previously deleted their account
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3
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181
|
June 21, 2024
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List of tickets not getting
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2
|
208
|
May 30, 2024
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Reopen desk ticket when a user replies in a closed ticket
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4
|
365
|
April 2, 2024
|
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Some of our desk agents have an issue while typing in the text field
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0
|
500
|
December 7, 2023
|
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Sendbird desk doesn't automatically show new replies in tickets from users
|
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1
|
617
|
November 24, 2023
|
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Setting tag when creating Tickets
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5
|
2163
|
November 6, 2023
|
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Get notified when agent status is changed
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4
|
776
|
September 18, 2023
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How to change Ticket status?
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1
|
814
|
August 31, 2023
|
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Messages with URL links sent by agent is not appearing in chat thread
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1
|
486
|
August 28, 2023
|
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Message does not appear after reconnect
|
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1
|
888
|
July 7, 2023
|
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Sendbird dashboard does not display desk ticket created via API
|
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3
|
992
|
June 13, 2023
|
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Query list ticket error 500
|
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4
|
1093
|
June 13, 2023
|
|
Where can I retrieve CSAT data (number of stars/comments given by users)
|
|
1
|
937
|
May 24, 2023
|
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How long does Sendbird Desk keep ticket thread data?
|
|
1
|
982
|
May 9, 2023
|
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Auto-routing of tickets to agents not working
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4
|
1126
|
March 17, 2023
|
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How can I find the pricing plan for Sendbird Desk?
|
|
0
|
1241
|
December 26, 2022
|
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Desk Suddenly Not Activated & Functional ‼️
|
|
2
|
1205
|
October 25, 2022
|
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Desk Triggers Welcome message how to bind end user name?
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0
|
1214
|
September 27, 2022
|
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Unable to send first message after ticket creation
|
|
1
|
1116
|
August 11, 2022
|
|
Change Ticket Subject
|
|
0
|
1204
|
July 11, 2022
|
|
Get list of deleted messages in a Group Channel
|
|
3
|
1724
|
March 26, 2022
|
|
SendBird Desk v1.0.19 not compatible with SendBird v3.1.0 to v3.1.4 inclusively
|
|
1
|
1689
|
February 3, 2022
|
|
How can I modify the retrieved ticket count of getOpenedList and getClosedList?
|
|
1
|
1550
|
January 7, 2022
|
|
Sendbird Desk notify agent
|
|
2
|
1978
|
September 24, 2021
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