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Delay when fetching ticket messages using the API
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0
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13
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July 11, 2025
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SYSTEM_MESSAGE_TICKET_GROUP_TRANSFERRED_BY_AGENT leaks too much internal info on its payload
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0
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58
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August 27, 2024
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How to validate Desk Iframe Sidebar html_key
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0
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34
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July 24, 2024
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Desk Dashboard doesn't show multiple files in a message
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0
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34
|
July 17, 2024
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Don't require Desk Bot reply
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1
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40
|
July 16, 2024
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Wrong documentation for TICKET.STATUS.UPDATED
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2
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40
|
July 9, 2024
|
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Unable to send invite to user who previously deleted their account
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3
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156
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June 21, 2024
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List of tickets not getting
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2
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198
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May 30, 2024
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Reopen desk ticket when a user replies in a closed ticket
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4
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346
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April 2, 2024
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Some of our desk agents have an issue while typing in the text field
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0
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495
|
December 7, 2023
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Sendbird desk doesn't automatically show new replies in tickets from users
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1
|
600
|
November 24, 2023
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Setting tag when creating Tickets
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5
|
2145
|
November 6, 2023
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Get notified when agent status is changed
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4
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761
|
September 18, 2023
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How to change Ticket status?
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1
|
800
|
August 31, 2023
|
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Messages with URL links sent by agent is not appearing in chat thread
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1
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482
|
August 28, 2023
|
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Message does not appear after reconnect
|
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1
|
875
|
July 7, 2023
|
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Sendbird dashboard does not display desk ticket created via API
|
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3
|
974
|
June 13, 2023
|
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Query list ticket error 500
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4
|
1076
|
June 13, 2023
|
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Where can I retrieve CSAT data (number of stars/comments given by users)
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1
|
924
|
May 24, 2023
|
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How long does Sendbird Desk keep ticket thread data?
|
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1
|
976
|
May 9, 2023
|
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Auto-routing of tickets to agents not working
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4
|
1115
|
March 17, 2023
|
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How can I find the pricing plan for Sendbird Desk?
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0
|
1237
|
December 26, 2022
|
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Desk Suddenly Not Activated & Functional ‼️
|
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2
|
1196
|
October 25, 2022
|
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Desk Triggers Welcome message how to bind end user name?
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0
|
1203
|
September 27, 2022
|
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Unable to send first message after ticket creation
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1
|
1107
|
August 11, 2022
|
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Change Ticket Subject
|
|
0
|
1198
|
July 11, 2022
|
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Get list of deleted messages in a Group Channel
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|
3
|
1703
|
March 26, 2022
|
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SendBird Desk v1.0.19 not compatible with SendBird v3.1.0 to v3.1.4 inclusively
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|
1
|
1680
|
February 3, 2022
|
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How can I modify the retrieved ticket count of getOpenedList and getClosedList?
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|
1
|
1541
|
January 7, 2022
|
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Sendbird Desk notify agent
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|
2
|
1967
|
September 24, 2021
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