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Reopen desk ticket when a user replies in a closed ticket
|
|
4
|
111
|
April 2, 2024
|
|
Some of our desk agents have an issue while typing in the text field
|
|
0
|
319
|
December 7, 2023
|
|
Sendbird desk doesn't automatically show new replies in tickets from users
|
|
1
|
393
|
November 24, 2023
|
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Setting tag when creating Tickets
|
|
5
|
1981
|
November 6, 2023
|
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Get notified when agent status is changed
|
|
4
|
559
|
September 18, 2023
|
|
How to change Ticket status?
|
|
1
|
593
|
August 31, 2023
|
|
Messages with URL links sent by agent is not appearing in chat thread
|
|
1
|
359
|
August 28, 2023
|
|
Message does not appear after reconnect
|
|
1
|
642
|
July 7, 2023
|
|
Sendbird dashboard does not display desk ticket created via API
|
|
3
|
757
|
June 13, 2023
|
|
Query list ticket error 500
|
|
4
|
867
|
June 13, 2023
|
|
Where can I retrieve CSAT data (number of stars/comments given by users)
|
|
1
|
762
|
May 24, 2023
|
|
How long does Sendbird Desk keep ticket thread data?
|
|
1
|
812
|
May 9, 2023
|
|
Auto-routing of tickets to agents not working
|
|
4
|
920
|
March 17, 2023
|
|
How can I find the pricing plan for Sendbird Desk?
|
|
0
|
1083
|
December 26, 2022
|
|
Desk Suddenly Not Activated & Functional ‼️
|
|
2
|
1059
|
October 25, 2022
|
|
Desk Triggers Welcome message how to bind end user name?
|
|
0
|
1072
|
September 27, 2022
|
|
Unable to send first message after ticket creation
|
|
1
|
981
|
August 11, 2022
|
|
Change Ticket Subject
|
|
0
|
1081
|
July 11, 2022
|
|
Get list of deleted messages in a Group Channel
|
|
3
|
1454
|
March 26, 2022
|
|
SendBird Desk v1.0.19 not compatible with SendBird v3.1.0 to v3.1.4 inclusively
|
|
1
|
1515
|
February 3, 2022
|
|
How can I modify the retrieved ticket count of getOpenedList and getClosedList?
|
|
1
|
1403
|
January 7, 2022
|
|
Sendbird Desk notify agent
|
|
2
|
1796
|
September 24, 2021
|
|
How do I create a Proactive Chat through the Platform API
|
|
4
|
1862
|
August 16, 2021
|
|
Can I use the SyncManager to get channels from desk tickets?
|
|
2
|
1634
|
July 29, 2021
|
|
API call/webhook for Desk ticket assignment
|
|
10
|
1785
|
July 12, 2021
|
|
Please Add Support for Swift Package Manager
|
|
4
|
1954
|
May 12, 2021
|
|
Any way to view a customer using the user ID?
|
|
1
|
1640
|
April 20, 2021
|
|
Switch button for System Messages
|
|
0
|
1978
|
April 13, 2021
|
|
When is a channel created / visible
|
|
6
|
1711
|
March 18, 2021
|
|
Custom ID for Desk agent
|
|
1
|
1555
|
February 26, 2021
|
