Set operators via web interface / dashboard?

1

Hello!

Two questions…

1: Is it possible to set an operator / moderator for a group via the web interface? I can’t seem to find that if its an option.

2: Is it possible to set a particular user to be an operator / moderator for every group they are in? Like some kind of a global operator / moderator?

Thanks

2

Hello,

  1. You can link a member from your dashboard’s organization to a user. Then register this user as an operator to chat and moderate other users in your dashboard.

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  2. If a user is designated as an operator as above, this user doesn’t need to be joined to a channel to moderate. Instead, this user can moderate in your dashboard.
    In addition, you can register one or more operators to a group channel using this API. This kind of operators need to join a channel to moderate a channel.

Kind regards,
Brian

3

Got it thanks @Brian_Sang sounds like the web experience is separate from whatever we use sendbird to create in terms of moderation?

4

The dashboard’s role is to monitor and moderate messages and users that use Sendbird Chat SDK.

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